Since 1983 the Seltzer Sisters have bottled and delivered old-fashioned
seltzer to devotees in the Bay Area. We're one of a handful of tiny
companies devoted to old-fashioned service and the environmentally sound
use of refillable bottles. Here is an explanation of our service and products.
What does it cost?
$3.00 per bottle, tax included, for seltzer delivered in
our plastic Super Seltzer bottles. Each bottle contains 50.7
oz. (or 1.5 liters). For simplicity, you will see a tax-included price
of $3.00 on your invoice. The plastic bottles are pressurized and
have spray tops just like old antique glass bottles.
Please click here for our complete price
There is a refundable deposit of $25.00 per case of 6 plastic
bottles. Every time you increase or decrease the number of bottles you
are holding, we will adjust your deposit accordingly.
All deliveries are not the same. Depending upon the degree of
difficulty in reaching you and/or the distance from our main route,
some accounts are subject to a $5.00 service charge and/or higher
A $5.00 "incomplete delivery" charge will be assessed if your
empty bottles are not left out on your delivery day. In such cases, we
may be unable to leave extra bottles, depending upon our supply.
What is the minimum order?
For your first delivery, there is a two case (12 bottle)
minimum, costing $36.00 plus delivery charge.
For all subsequent deliveries, the minimum order is $30.00.
If you request delivery with less than 10 empty bottles to be exchanged,
your order will be subject to this $30.00 minimum.
To continue using our bottles, you must have a minimum delivery of
$30.00 in every eight week period. If not, there will be a service
charge to reach the $30.00 minimum. If we have not heard from you
for an eight-week period, we will call and tell you we are coming by.
If we do not find bottles, we will only leave extra bottles if we
previously communicated with you and confirmed your delivery. Extra
bottles are also subject to the $5.00 incomplete delivery charge
in addition to the minimum charge.
You may increase the number of bottles you are holding at any time,
by contacting us before your delivery date. We recommend keeping a
five week supply of bottles, and choosing a four week delivery cycle.
If you are a heavy user, you may wish to keep a larger supply or choose
a shorter delivery cycle.
What else does Seltzer Sisters offer?
We offer a large selection of the finest natural syrups from
France. These syrups are far superior to Italian syrups for making
We also offer traditional fountain syrups including the celebrated
Fox's U-Bet Chocolate Syrup, the one New Yorkers insist upon using in
their authentic chocolate egg creams.
A list of these items can be seen here. Enjoy!
How and when do I get my second delivery?
In most areas we deliver weekly. Most customers operate on a
4-week delivery cycle.
Your service is personally designed for your needs. About four weeks
after your first delivery, we will call you to assess your usage and
design a service interval and appropriate inventory to keep you in
seltzer. When we deliver, we'll replace your empty bottles one for
one with fresh bottles, unless your usage indicates (or you suggest)
a change in the number of bottles you keep on hand.
Your invoice will list your next scheduled delivery. You may call at
any time to get delivery sooner than scheduled. Once you've established a
pattern of usage we may, at your option, establish automatic service. In
this case you need call only to defer or change your order.
To reach us call 1-800-WATER-55.
What kind of water is in the bottles?
We use highly filtered water from the acclaimed Hetch-Hetchy
system that contains snow melt from the Sierra Nevada mountains.
We use a triple filtration system that includes carbon, ultraviolet
and barrier filtration down to 0.5 microns in pore size. Those with
compromised immune systems can be assured that this filtration eliminates
cryptosporidium cysts. Chloramine and its byproducts are also removed.
We carbonate the filtered water with pure carbon dioxide in a
The pH of the water is extremely low, due to the high pressure (135
psi) of CO², resulting in a completely antibacterial environment
What makes the seltzer so different? How do I get the best
Our water is of very high quality and excellent taste, and we use
no sodium in the carbonating process. Other bottlers use sodium to keep
the bubbles in when the liquid is warm and poured over ice.
The valve on our bottle maintains pressure and carbonation even
after you've begun using the bottle. Screw-top bottles cannot do this;
open a bottle of any sparkling water and it will immediately start to
go flat. Our bottles will maintain carbonation for months; the optimal
shelf life is 3 months.
The colder the seltzer, the more sparkling it is. Refrigerate it at
least four to eight hours before serving. Warm seltzer is flat
and cannot be helped by ice, which would also add impurities to
the filtered water and change the taste. If you can't wait, immerse the
bottle in ice water for at least an hour.
How do I care for the bottles?
Store extra bottles at room temperature, but avoid direct sun
and heat. Even a few hours in direct sun or high heat will ruin
the delicate flavor of the seltzer. Heated or frozen bottles can also
Do not freeze the bottle; freezing will ruin the bottle
and possibly flood your refrigerator.
These are returnable bottles. Please care for them and keep
the flow going -- quantities are limited.
Please do not loosen the tops; the small amount of seltzer in the
bottom is not counted in the volume you are charged for -- you are not
If a bottle malfunctions for any reason, please use a rubber band (not
tape or glue) to attach a note with your name and a brief description
of the problem (if it is not obvious). You will be credited for the
Bottles and cases are to be returned only to us for refilling. They
are sometimes in short supply, so please remember to put them out
for pickup. A $5.00 "incomplete delivery" charge will be assessed
if your empties are not out at the time of delivery. In such cases,
we may be unable to leave extra bottles, depending on our supply.
What happens if no one is home for delivery?
Most people are not home for delivery. We deliver to
garages, back doors, front doors -- any place not in direct sun and
reasonably obscured from passersby.
Where this is not possible, we can maintain a key to a garage, security
gate or other area. We have hundreds of keys for this purpose. All
keys are encrypted, so that they cannot be connected with a particular
address. We have never lost a key. If lost, the keys would be useless
without an encryption list.
When we say we have a personal service, we really mean it!
How do I pay for this service?
We leave an invoice with your delivery, which you pay by mail or
by credit card billing. Convenient automatic credit card billing
is the preferred method with 90% of our clients. Your charges each
month reflect the number of bottles actually delivered to you that month,
adjusted for minimum delivery charges and/or service charges described
above. Please note that without a credit card, your first delivery must
be either prepaid, or C.O.D.